PRIVACY POLICY — KLUB KITCHEN 83 (POWERED BY ORDERUP)
This Privacy Policy explains how Klub Kitchen 83 (“we”, “us”, “our”) collects and uses your personal data when you use our online ordering website or mobile application (the “Service”), which is powered by OrderGuard LTD trading as OrderUp (“OrderGuard”, “OrderUp”).
By using the Service, you agree to this Privacy Policy.
1. Who is responsible for your data- Klub Kitchen 83 is the data controller.
- Order details: food and drink ordered, delivery/collection preferences.
2. Information we collect- Name
- Address
- Email Address
- Phone Number
Order Information- Food and drink ordered
- Delivery or collection details
- Special instructions
Payment InformationPayments are processed securely via Mollie.
We do not store full card details.
Technical Information- IP address
- Browser and device type
- Cookies and usage data
4. Legal Basis for ProcessingWe process your data because:
- It is necessary to perform your order contract
- You have given consent (where required)
- We have a legal obligation
- We have a legitimate business interest in operating the Service
5. Who We Share Your Data WithYour data may be shared with:
- OrderGuard LTD trading as OrderUp (platform provider)
- Mollie(secure payment processing)
- Delivery riders or staff
- Regulatory authorities where required by law
We do not sell your data
6. Data RetentionWe keep your data only as long as necessary to:
- Provide the service
- Meet legal and accounting requirements
7. Your RightsYou have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Restrict or object to processing
- Data portability
To exercise your rights, contact Klub Kitchen 83 using the contact details shown on the Service.
8. CookiesWe use cookies to operate and improve the Service. See our Cookie Policy for details.
9. SecurityWe take appropriate measures to protect your data.
10. ChangesWe may update this policy from time to time.
11. ContactFor privacy questions, contact Klub Kitchen 83 using the contact details shown on the Service.