Privacy Policy

Introduction

This Privacy Policy explains how Klub Kitchen 83 (“we”, “us”, or “our”), using the OrderGuard ordering platform, collects, uses, and protects your personal information when you use our online ordering website or mobile app (the “Service”).

Information We Collect

Personal details: name, address, email, phone number.
Order details: food and drink ordered, delivery/collection preferences.
Payment details: securely processed via Stripe Connect (we do not store full card details).
Device & technical info: IP address, browser type, and cookies.

How We Use Your Information

To process and deliver your orders.
To contact you about your order status.
To improve our menu and service.
To comply with legal requirements.

Data Sharing

Stripe Connect for secure payment processing.
OrderGuard Systems Ltd as the technology provider.
Delivery drivers or staff who need your order details.

We do not sell your data to third parties.

Data Retention

We retain your order information only as long as necessary to provide the Service and meet legal obligations.

Your Rights

You have the right to access, update, or request deletion of your personal data. Please contact us at 01792 641961.